Telephone 01732 522471 (Local Rate UK Only) 00441732522471 (Outside of UK). Our lines are open Mon-Sun 8am-10pm including Bank Holidays except Christmas Day/Boxing Day. All calls outside of these hours will be directed to our answering service, please follow the instructions.
Post Riverhill Garden Supplies, 88 Queen Street, Kings Hill, West Malling, Kent ME194JP
Invoices and VAT receipts Please contact email@example.com with your name/company name, order number, and postcode.
Media Enquiries For all media enquiries please email us at firstname.lastname@example.org or find us on twitter
Riverhill Garden Supplies is the trading name of Southern Planters Ltd (registration number 082554706), registered at the following address.
15 Quarry Hill Road, Tonbridge, Kent, TN9 2RN. Vat number 144467406.
Delivery Delivery charges are still the same as they have been since 2007. Prices are charged at £11.99 for a single item and £19.99 for two items or more regardless of quantity to anywhere in the UK except Northern Ireland, the Highlands and the Islands. All deliveries under 40kg (excluding Self-Watering and Fibreglass products) and within a 100 mile radius of Sevenoaks, Kent are made by our own polite and punctual staff with an average lead time of 2-7 days. Deliveries above 40kg and deliveries outside of a 100 mile radius of Sevenoaks are sent via parcel or pallet by TNT or Pallet Line/Pallex with an average lead time of 4-9 days.
Deliveries of Self-Watering products and Fibreglass products are shipped directly from the manufacturer/supplier.
All Self-Watering products are in stock with a lead time of 1-3 working days. All Self-Watering planters are sent via TNT and a signature is required. If you have any special delivery instructions (i.e. gate open, please leave round back) please leave visible instructions and a signature for the carrier.
All Fibreglass products are made to order. Lead times on Fibreglass products are on average 3-6 weeks. Lead times on fibreglass can sometimes take up to 10 weeks, historically after RHS Chelsea when the manufacturer’s order book fills up. Customers will be notified if the lead time is longer than 6 weeks and asked if they still wish to proceed with their order.
Please always check before signing for the goods where a 3rd party carrier is used.
Real Christmas Trees and Services For more information please visit www.delivermeachristmastree.co.uk